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All Australian models with local manufacturer warranty

All of our mobile phones are Genuine Australian A-Tick approved stock with official manufacturer's warranty in Australia which end-users can claim throughout any manufacturer's authorised service centers in Australia.

What it means for you:

1. Buying Australian model equals peace of mind, knowing that your product is covered by local manufacturer's warranty via the authorised repair center in Australia. 
In the event of warranty claim, authorised service center will service your unit with original parts and high quality works as originally intended by the manufacturers. 

2. The product complies with Australian standard, safety regulation and conditions. A-tick approved on all mobile phones & smartphones.  

3. Guaranteed all genuine accessories & attachments. We do not practice substituting genuine accessories with the cheaper 3rd party aftermarket. 

4. Buying from the authorised Australian channel also means you are dealing with a business which is bound by Australian Consumer Protection law. This means your right as a consumer is protected. When you deal with parallel importers or overseas-based entity, you may be out of luck if they simply decide not to honour what they promised. We also issue GST-inclusive tax invoice for sale in Australia.

5. Someone to speak to in relation to your sales and after sales enquiries.

Please be aware that websites which do not specify that their mobile phones have manufacturer warranty in Australia are usually  the overseas model and not the genuine Australian A Tick models. They are genearally lower in price however contain serveral disadvantages,  including unofficial warranty provided by the store itself or a third party, exclusion of GST on your tax invoice and overseas AC charger. 

Hints to identify whether they are genuine Australian Stock on other websites:

  • No specification on its origin
  • No specification on any network tie (Locked/Unlocked)
  • Extremely low in price
  • No contact number for the site
  • If  "Australia warranty" is advertised, it could mean that the warranty will only take place in Australia (e.g.: store warranty) but not with the authorised repair centre from the manufacturer.(i.e.: "24 months Nokia Australia Warranty" will be advertised for Australian Model instead.)

The above are some of the most useful hints to help identify whether it is genuine Australian A-Tick stock as overseas mobile phone are generally considered to be a high risk.