03 9548 8117 / 1300 879 873 


Exeltek Solutions Opt In & Opt Out Policy

How Do I Opt-In?

You must register to sign-up for email lists and email messages delivered from our company to you by clicking on the “sign up” button located at the bottom left of the Exeltek.com.au home page. Alternatively, you may also opt-in at the time of registration when placing order via website/in-store/phone.

Why Register?

We use e-mails as a main of communication to our customers from time to time. We use e-mails to communicate products update, special promotion, guide/tips, support information, order information, product recalls, and when requested, a copy of electronic receipts for goods purchased from Exeltek.com.au.

What Do We Collect?

We keep track of activity on our website via log files stored on our web servers. We collect information from our users at several different points on our website. We collect information such as IP address, browser type and version, and pages you view. We use “cookies” and other Web technologies to collect information and support certain features and functionality of our website. We may collect information about the ways you use www.exeltek.com.au, such as which pages you visit, which links you use, and how long you stay on each page. We may track the items in your shopping cart. We may also keep track of how you got to www.exeltek.com.au and any links you click on to leave www.exeltek.com.au

We use our logs of your website activity to assist us in offering you a personalized website experience, such as tailoring our product and service offerings to you; saving you from having to re-enter information that is already in our database; and prompting the settings you established on previous visits to www.exeltek.com.au We also use the information to assist you with technical support, to diagnose problems with our server, and to administer our website.

Exeltek Solutions is the sole owner of information collected on www.exeltek.com.au. We will not sell, share, or rent this information to third parties.

How Do I Opt-Out?

Exeltek Solutions only sends email to those with permissions. Users always have the opportunity to opt-out or change preferences via a link in the footer of all non-transactional email messages. Alternatively, you may email us using the contact-us form here. In addition, anyone receiving emails from Exeltek Solutions on behalf of our customers always has the opportunity to opt-out of email messages via the opt-out link included in the footer of the message. If you believe that you have received an unsolicited commercial email from Exeltek Solutions on behalf of any of our customers, you may report it to us by using our contact form. Some communications (e.g. important account notifications, payment receipts, tracking details, return notification and billing information) are considered transactional and are necessary for all Exeltek Solutions customers.

How Do I Access My Personal Information?

You can update your account information, including your organizational information, email address, password, etc. by logging in and then clicking on the “My Account” tab located at the top of the www.exeltek.com.au home page. If you would like to deactivate your account, you can do so by contacting customer support by by using our contact form or by telephone at 03 95488117.

Contact Us:

Exeltek Solutions
752 Springvale Rd.
Mulgrave VIC 3170
(03) 95488117