Privacy Policy

Exeltek Solutions Pty Ltd Privacy Policy

Privacy Commitment
Exeltek Solutions Pty Ltd has created this Privacy Notice to demonstrate our commitment to protecting the privacy of our shoppers. Any and all information collected by Exeltek will be kept strictly confidential and will not be sold, rented, loaned or otherwise voluntarily disclosed to any person or company. We will not use this information for any other purpose than to complete a customer order. 

Information collected by Exeltek
No information will be collected from browsing through Exeltek on-line Catalogue and information pages. We only collect information at the time that you wish to place an order with us. In order to better serve our customers, we collect three types of information: Personally Identifiable Information (name, address, e-mail address, and phone numbers etc), Non-Personally Identifiable Information (IP address, browser type etc) and Financial Information (credit card details). 

Secure Communication with Exeltek
Our store is handled with industry standard Secure Sockets Layer (SSL) encryption. All details entered by the customers are transmitted across the Internet in an encrypted form which is unreadable to any person or persons attempting to intercept the information. Exeltek is registered with an independent site certification. The certificate issued by the certification authority confirms to your browser that you are communicating securely with Exeltek. This certificate enables secure communication between you and the server allowing safe transmission of personal information.

Credit Card Information
Customer credit card details are used solely for the purpose of payment of their orders by merchandise banking. Exeltek will at no time disclose this information for any other purpose, than to use these details for the payment of the customer orders. All credit card details are encrypted during on-line data transfer using SSL technology. Credit card payment are processed by secure payment gateway and not stored in Exeltek database/servers. 

E-mail address 
When customers submit their E-mail addresses to Exeltek during an order, these details will be used by Exeltek for the sole purpose of further and better customer service. Exeltek will only use customer E-mail address to communicate with them about the status, cost and shipping details, or any other changes required about any order. The E-mail addresses submitted to our newsletter mailing list will be used by Exeltek for the sole purpose of sending regular newsletters. We maintain the newsletter E-mail list separate from the ones stored in the customer database. We will not sell or disclose any of your details to 3rd party.